So says BBC News in this article.
UK music lovers are getting frustrated with restrictions placed on digital music tracks once they buy them from online stores, says PC Pro magazine.
The magazine reported that people are also being turned off net music stores because of pricing and disappointing sound quality compared with CDs.
Yet legal downloads are still fledglings in the music industry, accounting for 2% of the market, according to PC Pro's Nick Ross.
"What people don't understand is that when they buy an iPod or other digital music player, they're being tied into a system," said Mr Ross, deputy labs editor at PC Pro.
But issues around digital rights management system (DRM) restrictions, he said, were still the most pressing currently facing the digital music industry.
"What we are finding is that there is a fair amount of commitment to ownership - owning it outright seems to be quite prevalent amongst all age groups," he added.
But it was still early days for the business and there was a lot more consumer education required too.
DRM is designed to control and prevent the illegal copying and distribution of digital files.
The number of machines music files can be downloaded onto can differ between services.
The stores also vary in how many portable music players can play the purchased track.
Apple's online music store, the largest web service, uses a different format for songs from the other download services.
Some use the MP3 format or Microsoft's WMA format, while Real has its own AAC format. Apple iTunes uses AAC with its own FairPlay DRM.
It means people who have bought tracks can play them on up to five computers, although the latest version of iTunes, 4.7.1, introduced a limit to the number of people who could access iTunes shared music each day.
The WMA format also has a DRM system.